Payments Sales Tax Shipping and Handling Return Policy Privacy Policy
Policies
Our seashells are sourced from fisheries who harvest the mollusks for food. The seashell is a by-product thereof. We do not deal in or sell any endangered species and are in full compliance with all U.S. Fish & Wildlife Department regulations.
At Naples Sea Shell Company, its easy to purchase seashells and have them delivered to your door.
No minimum amount of items to order.
Minimum shipping charge is
$7.75 - ground advantage (5 to 7 days)
$9.50 - priority mail (2 to 3 days)
Large orders may be shipped UPS.
Once your order is placed processing time varies from shipping same day to shipping within five days.
Electronic Gift Cards
Purchase an electronic gift card. You'll receive a gift card code that you can use in the coupon code box on our site.
$10
$20
$50
$100
Payments
Credit Cards
We accept Master Card, Visa, Discover or American Express. Credit cards are very convenient. Just follow through checkout.
PayPal
Great way to pay. Just follow through checkout.
Checks and Money Orders
Money orders and personal checks are happily accepted. Please note that there is a 7 day hold on all checks.
Fill your shopping cart and print. Proceed to checkout and select your shipping method. Print the checkout page and mail along with your shopping list and check or money order made out to Amy Ferguson to:
Naples Sea Shell Company
618 Haynes Rd..
Dandridge, TN 37725
If you do not have a printer please include your mailing address, a list of the shells you want, the shipping charge (found on the checkout page) and any special instructions you may have.
Sales Tax
Tennessee residents are charged 9.75% sales tax.
Shipping and Handling
Quality seashells to your door with great shipping rates. Once your order is placed processing time varies from shipping same day to shipping within five days.
Using our shopping cart you can easily calculate your shipping before payment. Shipping charges are displayed at the bottom of the first page of checkout. Select Priority Mail or Ground Advantage. (This does not apply to packages leaving the USA. Additional money will be requested by email or Paypal if needed.)
Minimum shipping charge is
$7.75 - ground advantage (5 to 7 days)
$9.75 - priority mail (2 to 3 days)
Naples Sea Shell Company offers FREE SHIPPING on orders over $1000.00 within the United States of America. Orders from out of the USA will receive an email requesting approval to charge for the postage cost.
Your personal information is secure and we will not share it with anyone for any reason.
Your items will be carefully packed to ensure their safety.
Most shipping is done via USPS. All packages are tracked via delivery confirmation. Large heavy orders are shipped UPS.
Shipping out of the United States of America.
The following items cannot be shipped out of the USA. Pink Queen Conch, Pink Conch Roller, Pink Queen Conch Horn, Gigas Clam, Sea Horse, Coral, Left Hand Lightning Whelk, China Clam, or Bear Paw Clam. These items cannot be shipped out of the United States.
Please note that our online shopping cart does not calculate shipping out of the USA. If you order online, your shells are packed and your box is weighed. Then an email or paypal request is sent requesting the amount needed for shipping. At that time you can agree or cancel the order.
--Canada Prices vary. An email will be sent requesting the appropriate amount for shipping. Prepay duties/taxes $7.95
--South African purchasers may be in violation of Regulation 27(1)(e) and be criminally charged.
--We are unable to ship to India or China at this time.
--We are no longer shipping to the 27 countries within the European Union that have implemented new trade rules for US sellers.
In addition you may or may not be charged by your country customs. We do not have any information on whether or not your country will charge you. We are not responsible for these costs.
We are not responsible for packages that are lost, damaged or stolen during transit.
Return Policy
We carefully hand pick and inspect our products for their quality and beauty. If for any reason your are unhappy, you may return your items for a full refund of the purchase price not including shipping. Returns must be postmarked within ten days of the actual date your purchase arrives. Send returns to:
Naples Sea Shell Company
618 Haynes Rd.
Dandridge, TN 37725
Privacy Policy
This privacy notice discloses the privacy practices for (https://naplesseashellcompany.com). This privacy notice applies solely to information collected by this web site.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 239-682-9592 or via email.
Note
Naples Sea Shell Company reserves the right to refuse service to anyone for any reason.
